Our Team
Our Team
How competence is defined, assessed, authorized and re-verified for the work described on this site.
Disciplines Covered
Work spans dimensional metrology on coordinate measuring machines, portable articulated arms and surface plates, CMM programming across major software platforms, and gage calibration for the hand tools and fixed gaging that sit beside a CMM in an inspection department.
Competence Framework
Competence for each discipline is defined against the standard the work is performed to, ISO 10360-2, ISO 10360-5, ASME B89.4.1 and ASME B89.4.10360.2 among them, and assessed before a technician is authorized to perform that class of work unsupervised. Assessment is repeated at a defined interval and after any extended gap in performing a given method, so authorization reflects current, not historical, competence. Programming competence is assessed per platform, since a technician fluent in one system is not assumed competent in another without separate evaluation.
In practice our framework runs in four steps, and it runs the same way for every discipline listed above.
How Competence Is Established
- 01
Defined
Each task has a written competence requirement: the method, the equipment, the range, and the evidence that counts as proof of capability.
- 02
Assessed
Capability is demonstrated against that requirement — supervised work, witnessed measurement, and comparison against a known reference.
- 03
Authorised
Authorization is granted per task and per range, never as a blanket qualification, and it is recorded.
- 04
Re-verified
Authorizations are reviewed on a schedule and after any change of method, equipment or standard. Training records are kept for as long as the authorization is live.
Authorization and Review
Results are reviewed before release by a role independent of the technician who performed the measurement, consistent with the request review and result review procedures documented under the quality system. Authorization to release a certificate is granted by role and by scope, not by seniority alone, and is withdrawn if competence assessment lapses. Out-of-tolerance findings and any statement of conformity are reviewed against the applicable decision rule before a certificate leaves the building.
Results are reviewed before release. The review confirms that the method used matches the method quoted, that the recorded conditions are within the limits the method requires, that the calculation and the stated uncertainty are correct, and that the certificate says what the measurement supports and nothing more. Only personnel authorized for that task and range may approve the release of a result, and the approver is recorded against the certificate.
Capacity and Continuity
Scheduling across on-site verification, ship-in work and programming is coordinated to hold travel and turnaround commitments made at quotation. A request that exceeds current capacity or falls outside an available scope of accreditation is flagged at the quotation stage, with a longer interval or an alternative laboratory proposed at that point.
We staff for cover rather than for peaks. More than one person is authorized for every routine task, so absence or a spike in demand moves the schedule and leaves the result alone.
Requirements outside current authorizations are escalated, never attempted. They are quoted through a laboratory whose scope covers the measurement, or declined with the reason stated.
Related Reading
Equipment, traceability and the management system these authorizations sit inside are described on the quality system page. Open technical roles are listed on the careers page.
Auditing a supplier?
Competence records, method statements and scope detail are supplied on request with any quotation.